Technical Support Department improvement?

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2022.01.24 08:39 tugstugstugs31 Technical Support Department improvement?

i need your thoughts on how i will be able to fulfil my new role. the company is a software provider and we normally deal with hospitality and retail industry. 80% of the company deals with POS (point-of-sales) implementation. Technical Support handles the whole process (site visit > training > hardware preparation > delivery > installation > going live > post live training) and of course the technical support.

we are 8 people (1 technical manager + head of support and implementation (my new role starting next month) + 6 team members). we work 8am-5pm, 6 days a week (sat-thu). and 1 person is on charge after hours (5pm-10pm). during dayoff (fri), on-call is split into 3 shifts. and on sat, only half is coming to office, rest is off. so its like Team A and Team B, alternating during Sat.

we use outlook, slack, ms teams (shift management), whatsapp (internal and even some VIP clients), repairshopr (ticketing system), 3cx (telephony). any suggestions on what were missing and how we can improve (meeting deadlines, handling support efficiently, routinely training co-staffs, lesssen customer complain, manage everyone's daily schedule)
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2022.01.24 08:39 PurpleRaccy420-V2 How so i get better and make progress consistently?

Im plat 1 and im an okay player but i realise after my year or so of playing i never actually get better. Well to be honest i can hit ariels and so now but any tips?
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2022.01.24 08:39 Impressive_Tap7635 naval exploit over nights

I left a macro doing the infinite continuous naval exploit and Know I don't have manpower but have like 400 heavy cruziers I'm also playing monarchist Germany so no manpower yea there should be a option to just store ships with out using manpower.
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2022.01.24 08:39 Misteredin2 Good day lovely people! Does anybody have an idea why that red circle is next to “activity”? Been there a couple days now.

Good day lovely people! Does anybody have an idea why that red circle is next to “activity”? Been there a couple days now. submitted by Misteredin2 to HeliumNetwork [link] [comments]


2022.01.24 08:39 RILLY_ My G2 Collection 👹

My G2 Collection 👹 submitted by RILLY_ to G2eSports [link] [comments]


2022.01.24 08:39 samihuss Female divisions

Baffles me as to why they have an hour long interval to play as women on online championships. No one bought the game to play in the 3 worst weight classes. Pile of fucking shit. Hour long intervals should be scrapped as a whole. Half an hour makes more sense. No one wants to play as the women. If you do, take a long hard look at yourself.
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2022.01.24 08:39 inGENIUS001 A shallow sea bed beside my house ,where Phoenicopterus come occasionally

A shallow sea bed beside my house ,where Phoenicopterus come occasionally submitted by inGENIUS001 to pics [link] [comments]


2022.01.24 08:39 rezayazdanfar Paper Summary: Masked Autoencoders Are Scalable Vision Learners

I have just published a new article in the medium that is associated with computer vision. It is a considerable attempt to reduce computational costs and consequently time consumption. In this research, random patches of the image were removed to make training simpler with efficiency which makes it scaleable in computer vision. It includes an asymmetric encoder-decoder architecture (Also, I have added Python code for both main subsets of architecture (encoder and decoder)). This pre-training model is really practical in real-world computer vision. Hope you give it a thorough reading and consider it in your own projects. If my articles sound interesting to you, you can follow me on medium. :) https://medium.com/mlearning-ai/paper-summary-masked-autoencoders-are-scalable-vision-learners-2dea8cdb1884
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2022.01.24 08:39 kpsi355 It’s primary season in many places. Find out *now* when, where, and how to vote!

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2022.01.24 08:39 ZoobBot 203075

This is the 203075th time I made this shitty comment. I hate this job.
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2022.01.24 08:39 arabti عروض نستو عمان فرع صلالة اليوم من 24 حتى 26 يناير 2022 – سوق الطازج Nesto Salalah Oman offers valid from 24 until 26 January 2022 – Fresh Market

عروض نستو عمان فرع صلالة اليوم من 24 حتى 26 يناير 2022 – سوق الطازج Nesto Salalah Oman offers valid from 24 until 26 January 2022 – Fresh Market submitted by arabti to ilofo_oman [link] [comments]


2022.01.24 08:39 CallumBrine Just got fired for “not having my camera on during team meetings”, after finding out they were using monitoring software

I’m kind of glad, because I was planning to go freelance anyway, I just found it funny that a job could fire you for not having your camera on (despite myself not being involved in team meetings)
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2022.01.24 08:38 Faction_Chief /r/news - https://www.cnn.com/2022/01/24/europe/pope-benedict-xvi-munich-abuse-report-catholic-church-intl/index.html

/news
https://www.cnn.com/2022/01/24/europe/pope-benedict-xvi-munich-abuse-report-catholic-church-intl/index.html
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2022.01.24 08:38 ModelRiver Growatt unveils AXE LV battery system to empower off-grid solar energy storage

Growatt unveils AXE LV battery system to empower off-grid solar energy storage submitted by ModelRiver to ChinaEnterpriseNews [link] [comments]


2022.01.24 08:38 crytoloover List Of Crypto Gems For 2022 🤑🤑🤑 #shorts #cryptocurrency

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2022.01.24 08:38 signed7 Thousands protest Covid restrictions in Helsinki, Jyväskylä

Thousands protest Covid restrictions in Helsinki, Jyväskylä submitted by signed7 to europe [link] [comments]


2022.01.24 08:38 _Pritzstik Terminal use help!

Hello! No idea if this is the right subreddit. If it isn’t, please direct me to the right one!
I have 3,870 directories that sit inside a parent directories. Each folder contains 6-8 files. I need to remove one file from each of these directories, so 3,870 files basically. I have the file names in an excel sheet already.
I can’t figure out how to use Terminal to remove all 3,870 files at once. The best I got is navigating to the one of the directories that said file is sitting in and it worked, but I’d have to do this 3,870 times, which defeats the point.
Is there any command I can run in Terminal that will look for said files without having to navigate to each directory specifically?
For context, in Windows, I used to have a script that would find and delete the files, listed in a text file, inside a given directory. Regardless of if it had sub-directories:
for /f "tokens=" %%i in (list_of_filenames.txt) do ( for /f "tokens=" %%j in ('dir /s /b /a-d "[ ]\%%i"') do del "%%j" )
Is there a MacOS equivalent?
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2022.01.24 08:38 TaraBURGER I got my nipples repierced today, but the left one is crooked.

I know that can definitely be due to the swelling, but on the other hand... I kind of don't care? The placement is perfect, it's just less perfectly horizontal than the other one. I definitely don't think it's going to affect the healing process. Plus, I have larger breasts that are very much victims of gravity, so they're not super visible lmfao.
Is it weird to not care that one is slightly crooked?
I'm going to get a checkup in about a month to see how they're healing. If I do decide that I care, would a month be too long to wait?
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2022.01.24 08:38 will_dormer Best Russian news sources

Hey everyone
What do you think is the best news source in Russia? and why?
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2022.01.24 08:38 Faction_Chief /r/news - https://apnews.com/article/russia-ukraine-business-vladimir-putin-europe-antony-blinken-1c3eee4895926233aa85ad52ef09d102

/news
https://apnews.com/article/russia-ukraine-business-vladimir-putin-europe-antony-blinken-1c3eee4895926233aa85ad52ef09d102
submitted by Faction_Chief to NoFilterNews [link] [comments]


2022.01.24 08:38 Intelligent_Pick5930 Thoughts on the new gender reveal shopping video?

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2022.01.24 08:38 ThaddaWad 18M need help please

Need advice please
So to give some context ive had some pretty bad constipation for about the past 6-8 months. This is caused by opioid use and not enough fibre.
Ive noticed a few months back i started having slight bits of blood on my paper after wiping but never too much so it didnt set off a bunch of alarms.
Recently though (the past week) theres been quite a lot of blood and its been on the outside of the stool this is really starting to concern me. Ive never noticed any pain or anything though when im not pooping.
Should i make a doctors appointment tomorrow? I dont want to be but im scared this might be something very serious. Also i wouldn’t want it to get worse.
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2022.01.24 08:38 Faction_Chief /r/news - https://www.theguardian.com/world/2022/jan/24/surgeon-faces-legal-action-for-trying-to-sell-bataclan-victim-x-ray-as-nft

/news
https://www.theguardian.com/world/2022/jan/24/surgeon-faces-legal-action-for-trying-to-sell-bataclan-victim-x-ray-as-nft
submitted by Faction_Chief to NoFilterNews [link] [comments]


2022.01.24 08:38 Balls4real Was Rue drinking DXM cough syrup or codeine in Euphoria S2E3?

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2022.01.24 08:38 SeasonedTimeTraveler ITAP of Amsterdam coated in a light layer of snow

ITAP of Amsterdam coated in a light layer of snow submitted by SeasonedTimeTraveler to beautifultrees [link] [comments]


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